Terms of Service
Latest Update
Vidello's terms of service were last updated on May 22nd, 2018
Acceptance of Terms
By accessing the website at http://vidello.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Vidello Limited's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i.   modify or copy the materials;
ii.  use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on Vidello Limited's website;
iv. remove any copyright or other proprietary notations from the materials; or
v.  transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Vidello Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Vidello Limited's website are provided on an 'as is' basis. Vidello Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Vidello Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall Vidello Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Vidello Limited's website, even if Vidello Limited or a Vidello Limited authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of materials
The materials appearing on Vidello Limited's website could include technical, typographical, or photographic errors. Vidello Limited does not warrant that any of the materials on its website are accurate, complete or current. Vidello Limited may make changes to the materials contained on its website at any time without notice. However Vidello Limited does not make any commitment to update the materials.
Links
Vidello Limited has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Vidello Limited of the site. Use of any such linked website is at the user's own risk.
Modifications
Vidello Limited may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Initial Subscription Purchase and Refund Requests
If you have initially purchased a subscription from our platform and would like to request a refund please ensure your account meets the all the following criteria.

i.  Your request is less then 14 days since the initial purchase of the subscription
ii. You have not streamed any videos or redeemed any of the features involved in the use of the subscription on your account.

Once you have streamed videos the subscription is considered redeemed and is not refundable.

Please ensure you have chosen the correct subscription package before proceeding with the payment.


Refund Requests on Subscription Renewals

For monthly/yearly subscriptions, the refund policy will only cover the FIRST charge for purchasing the software. The second, third, fourth and so on charges will not be covered by the refund policy.

Users can still request for the cancellation of the subscription and we will cancel the subscription immediately - no questions asked. 

VIDELLO
Vidello is a video hosting & marketing suite which provides online businesses with the essential marketing & hosting tools to assisting growing business through video. 
CONTACT
3rd Floor Paternoster House65 St Paul's ChurchyardLondon, United Kingdom EC4M 8AB
support@vidello.com
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